Warning lights came on and we were over a thousand miles away from home. They made room for us in the schedule and repaired our truck. Asked us to call when we got home to let them know we were okay.
This dealership really takes care of their customers. Kevin O. In service is the nicest guy ever and his customer service is top notch. Everyone should be as good as he is! He went above and beyond to take care of me and my car. 110% satisfactory!!!
Complete waste of time!!!
I went there immediately after my arrival home from basic training excited to purchase my 1st car, sat there all day with no sale, waited a week for them to find the vehicle of my choice & still no results. I went to Ford City in Champaign, IL they were able to get me the car I wanted (2016 Ford Mustang) detailed, delivered & ready to drive off the lot from another dealership in 72 hours.
I purchased a new car from this facility in 2011, I really have no good things to say about my experience. I was told that my new car was available, then it wasn't, then they had one delivered from another dealership. The negotiations were very unprofessional and the service department gives you the feeling that they are only there to make money and not really to help customers. My family has purchased numerous GM vehicles over the years, needless to say we buy ours elsewhere.
Great service dept. Kevin in service is the best
Vermilion Chevrolet Buick Gmc is a US Car Dealer based in Tilton, Illinois. Vermilion Chevrolet Buick Gmc is located at 1615 Georgetown Rd, Tilton, IL 61833, USA.
Please contact with Vermilion Chevrolet Buick Gmc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Vermilion Chevrolet Buick Gmc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.